FAQs

With solar photovoltaic (PV), the sun’s light hits the panels and creates direct current (DC) electricity. Inverters then convert the direct current to alternating currents (AC) which are used to power your home, business, farm, or sold to your local power company.

Depending on location, system size, and your energy use, we will install a roof mounted or ground mounted system. Solar systems can be installed on both flat and pitched roofs. If roof space is limited, ground mounted systems can be installed.

System size is usually determined by available space and budget. We will conduct a free on site review and analysis of your available roof or land to verify space and shading. Another consideration is your electric bill and the rate or tariff you are on with the utility. Systems can offset a significant portion of your bill. We will analyze your bills to determine the appropriate system size.

In general, the size of system you will install depends on several factors. These include:

Solar systems are low maintenance- requiring occasional cleaning (rinsing with a hose a few times a year) to maintain output. Blue Planet Solar will establish monitoring equipment to ensure ongoing solar production data. If any problems occur, Blue Planet Solar has a highly trained maintenance staff that will be at your service.

Solar panels are surprisingly strong and durable. They are covered by tempered glass similar to your car windshield. Panels are guaranteed for 25 years or more and designed to withstand all the potential rigors of the environment including snow, strong winds, and typical hail.

Yes, the system will still generate some electricity, although production will be lower. Generally, the system will produce power from sunrise to sunset, reaching its maximum output between noon and 1 pm.

The inverter’s LED screen shows production data. You can compare your actual production to our estimates to ensure your system is on track. Production monitoring can also be accessed online via a simple web-based portal.

Blue Planet Solar makes filing of incentives paper work easy on you. We complete local and state paper work – all you do is approve, sign, and send.

Now is the best time to invest in solar based on the technology, low cost, and available incentives. The benefits of using solar power will continue as long as you use electricity to power homes and buildings.

The available government incentives are intended to reward early adopters of solar. The Australian Government is committed to reducing its dependence on coals and other fuels. Your investment now in renewable energy is important to our energy future.

Generally not. However, if your property is heritage listed you will need to attain planning approval. If you live in a complex governed by a strata agreement, you will need approval from the body corporate.

Once you have decided on the system you would like installed, we will contact your electricity network provider and obtain authorisation to have the system installed. Once approval has been granted, we will arrange an installation date with you, usually within 2-4 weeks. We will also send you a pack containing your invoice and paperwork to sign up to the Feed in Tariff.

Absolutely! Every solar PV panel we sell is covered by a performance warranty, usually spanning 25 years or you can opt for 15, 10 and 5 years. Additionally, manufacturing warranties can cover your entire solar power system for up to 10 years. As we stock a variety of brands, warranty specifications will differ from product to product.

In the event of a blackout, your solar power system will switch off and remain inactive until power returns. This is a mandatory safety feature of your solar power system. It is designed to protect those who may be working on the blacked-out grid system.

You must ensure that all of the switches on your solar power system are set to ‘on’ when the grid returns to normal. If your switches are turned off, you will not generate solar electricity.